To resolve this issue, enable the Application-Aware Processing feature in the backup job for the Open Enterprise Server (OES) 2023 or later VM. Then, use a pre-freeze script to execute the sync command (see example below). This command will prompt the OS to immediately flush any cached writes to the disk. Implementing this as part of the pre-freeze ensures that the cached writes are on the disk when the backup job begins processing the VM's disk(s).
Example Pre-Freeze Sync Script
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