Connection to Veeam Software Appliance Fails With: "Authentication failed: invalid credentials"
Challenge
When attempting to use local account credentials to connect to a Veeam Software Appliance that is joined to a domain, the Console fails to connect with the errror:
Authentication failed: invalid credentials
Cause
Solution
To resolve and prevent this issue, ensure that the parameter 'use_fully_qualified_names' within the /etc/sssd/sssd.conf file is set to 'True'.
Example:
[sssd]
domains = domain.tld
config_file_version = 2
services = nss, pam
[domain/domain.tld]
default_shell = /bin/bash
krb5_store_password_if_offline = True
cache_credentials = True
krb5_realm = DOMAIN.TLD
realmd_tags = manages-system joined-with-adcli
id_provider = ad
fallback_homedir = /home/%u@%d
ad_domain = domain.tld
use_fully_qualified_names = True
ldap_id_mapping = True
access_provider = ad
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