dkms 3.1.3-1 Causes Backup to Fail With “Veeam snapshot kernel module not found”
| KB ID: | 4695 |
| Product: | Veeam Agent for Linux | 6.0 | 6.1 | 6.2 | 6.3 |
| Published: | 2024-12-16 |
| Last Modified: | 2024-12-16 |
Get weekly article updates
Oops! Something went wrong.
Please, try again later.
Article Applicability
This article is specifically regarding RPM-based Linux distros (i.e., Oracle, Fedora, and Tumbleweed) that have dkms 3.1.3 installed:
[root@localhost ~]# rpm -qa | grep dkms dkms-3.1.3-1.el9.noarch
Challenge
Veeam Agent for Linux backup job fails with the following errors when dkms 3.1.3-1 is installed:
[error] Failed to create volume snapshot [error] Failed to take volume snapshot [error] Failed to perform backup [error] Veeam snapshot kernel module not found
Solution
- Check the version of Veeam Agent for Linux that is installed using the following command:
Take note of the build number that is installed, it will be referred to in later steps asv.x.y.zzzz.
- Using build number information gathered in step 1, use dkms to build and install the necessary Veeam snapshot module:
- For Oracle 7 and 8:
- For Oracle 9, Fedora, and Tumbleweed:
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
