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Failed dependencies: libmsi1 is needed by veeam-guest-interaction-proxy

KB ID: 4734
Product: Veeam Backup & Replication | 13
Published: 2025-09-03
Last Modified: 2025-09-03
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Challenge

Attempting to add a Linux server as a managed server fails with the following error:

Failed dependencies: libmsi1 is needed by veeam-guest-interaction-proxy

Rocky Linux may also display the following error if the libmsi1 package is already installed:

Failed dependencies: ntfs-3g is need by veeam-mount-target

Cause

This error occurs when the libmsi1 package is missing from the Linux server being added to Veeam Backup & Replication.

This dependency may be missing on Rocky and RHEL (Red Hat Enterprise Linux) distros because it is part of the EPEL (Extra Packages for Enterprise Linux) Repository, which is disabled by default.

Solution

Below are distro-specific instructions for enabling the repo that contains the missing package(s), and installing those package(s).
Rocky Linux 9.x
Execute the following commands to install the EPEL Repository and the required packages to allow Veeam Backup & Replication to deploy the GIP (Guest Interaction Proxy) and Mount server components: 
sudo dnf install -y epel-release
sudo dnf install -y libmsi1 ntfs-3g
RHEL 9.x
Execute the following commands to install the EPEL Repository and the required package to allow Veeam Backup & Replication to deploy the Guest Interaction Proxy components: 
sudo subscription-manager repos --enable codeready-builder-for-rhel-9-$(arch)-rpms
sudo dnf install https://dl.fedoraproject.org/pub/epel/epel-release-latest-9.noarch.rpm
sudo dnf install -y libmsi1

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