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Veeam Backup & Replication 13 In-Place Upgrade Version Requirement

KB ID: 4763
Product: Veeam Backup & Replication | 12 | 12.1 | 12.2 | 12.3
Published: 2025-11-19
Last Modified: 2026-07-28
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Challenge

When attempting to upgrade an existing Veeam Backup & Replication deployment to version 13, the installer displays a message stating:

Unable to upgrade Veeam Backup & Replication: you can upgrade from version 12.3.1.1139 or later only.
The Veeam Backup & Replication upgrade screen displays a warning message: "Unable to upgrade Veeam Backup and Replication: you can upgrade from version 12.3.1.1139 or later only." The options to upgrade the Backup & Replication Console and install the Enterprise Manager are also shown, with similar version requirements and instructions.

Solution

Before attempting an in-place upgrade to Veeam Backup & Replication 13, please first upgrade to the last version of Veeam Backup & Replication 12.3 (available from KB4696).

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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