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Backup Job to Cloud Provider Fails to Stop Running Health Check Session

KB ID: 4799
Product: Veeam Backup & Replication | 13
Published: 2025-12-05
Last Modified: 2025-12-05
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Known Issues - Will be resolved in future release.
This issue (Issue ID: 1151633) has been identified and reviewed by Veeam's R&D team and will be fixed in a future release. This article serves to document the issue and provide information about workarounds.

Challenge

Observed Behavior

If the Health Check for a Tenant's backup is running, it cannot be stopped by the Backup Job for the same backup. The Tenant's Backup Job will wait until the Health Check completes and may fail if the Health Check does not complete in a timely manner. 

Expected Behavior

The expected behavior, as documented in the Veeam Backup & Replication User Guide:

The health check runs only after all jobs and operations that process a backup are completed (for example, a backup job, a restore job, synthetic operations with backups and so on). If some of these activities are started, the health check stops.

Solution

This issue has been confirmed and will be resolved in a future release of Veeam Backup & Replication.

Until then, the recommended workaround is to reschedule the Health Check so that it does not interfere with the Backup Job. 

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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