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Hardened Repository error: "veeam-grp-backup group has no rights on the backup folder"

KB ID: 4822
Product: Veeam Backup & Replication | 13
Published: 2026-02-19
Last Modified: 2026-02-19
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Challenge

When editing the properties of a Hardened Repository that was upgraded from version 1.0 (compatible with Veeam Backup & Replication 12) to version 13 (compatible with Veeam Backup & Replication 13), the following error is observed during the Apply step of the repository wizard:

Failed to save Backup Repository: veeam-grp-backup group has no rights on the backup folder
The "Edit Backup Repository" window is open to the "Apply" step. An error message with a red X icon states: "Failed to save Backup Repository: veeam-grp-backup group has no rights on the backup folder." The left menu shows steps including Name, Server, Repository, Mount Servers, Review, Apply, and Summary. The error is listed under the Message column in the log.

Cause

This issue occurs when the original Hardened Repository in Veeam Backup & Replication 12 was configured to use the root of the repository folder (i.e., /mnt/veeam-repository01/) instead of a subfolder (e.g., /mnt/veeam-repository01/backups/). During the upgrade of the Hardened Repository Appliance to version 13, the path changes to /var/lib/veeam/. If there is no subfolder, backups are placed directly in the root of that path. While the repository service has permissions to the subfolders of /var/lib/veeam/, it does not have permissions directly to the root of that path.
In the Veeam Backup & Replication interface, the "Backup Infrastructure" section is open with "Backup Repositories" selected. The repository named "VHR" is listed as "Hardened" type, hosted on "VHR," with the path "/mnt/veeam-repository01."
The Hardened Repository before the upgrade in Veeam Backup & Replication 12
In the Veeam Backup & Replication interface, the "Backup Infrastructure" section is open with "Backup Repositories" selected. The repository named "VHR" is listed as "Hardened" type, hosted on "VHR," with the path "/var/lib/veeam." The Hardened Repository after the upgrade in Veeam Backup & Replication 13

Solution

  1. Open a Root Shell on the Veeam Hardened Repository.
  2. Execute the following command:
chown :veeam-grp-backup /var/lib/veeam

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