KB ID: 1882
Product: Veeam Backup & Replication
Version: 6.x, 7.x, 8.x, 9.x
Last Modified: 2018-06-14
Attempting to connect via RDP to a Veeam Proxy VM in VMware during a Virtual Appliance (hot-add) backup fails.
This occurs due to a hung backup job utilizing that specific proxy, and that proxy is not configured to have automount disabled.
In an Administrator Command Prompt run the following commands:
Note: If this issue is occuring on Domain Controller which has been configured as a Veeam Proxy, DO NOT perform these steps. Disabling automount on a Domain Controller will cause Application-Aware Processing to fail (http://www.veeam.com/kb1697). It is not advisable to configure a Domain Controller as a Veeam Proxy.