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Cannot connect to Virtual Proxy during VMware backup

KB ID: 1882
Product: Veeam Backup & Replication
Version: 6.x, 7.x, 8.x, 9.x
Published: 2014-04-24
Last Modified: 2021-07-08
Languages: FR

Challenge

Attempting to connect via RDP to a Veeam Proxy VM in VMware during a Virtual Appliance (hot-add) backup fails.

Cause

This occurs due to a hung backup job utilizing that specific proxy, and that proxy is not configured to have automount disabled.

Solution

Starting version 10 of Veeam Backup & Replication, when a VMware Backup Proxy running Microsoft Windows uses Virtual Appliance (HOTADD) Transport mode, automount is disabled.

In an Administrator Command Prompt run the following commands:

  1. diskpart
  2. automount disable
  3. automount scrub

Example:

User-added image

 

KB ID: 1882
Product: Veeam Backup & Replication
Version: 6.x, 7.x, 8.x, 9.x
Published: 2014-04-24
Last Modified: 2021-07-08
Languages: FR

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