Tape media not visible in the GUI

KB ID: 2066
Product: Veeam Backup & Replication
Version: 8.x
Published:
Last Modified: 2018-11-01

Challenge

Tape media that is labelled with barcodes starting with “CLN” or “CLR” is not visible in Veeam Backup & Replication GUI (Shell).

Cause

Tapes with labels starting with “CLN” or “CLR” are automatically detected as cleaning tapes and are hidden in the user interface. This is by design.

Solution

  1. If the tapes in question are not cleaning tapes, then apply the correct barcodes to them.
  2. Re-inventory the library.
In case of an  inadvertently marked tape which has a correct barcode, please check how to remedy the situation in the following KB: https://www.veeam.com/kb2789

More Information

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

Rate the quality of this KB article: 
4.5 out of 5 based on 2 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Request new content