1-800-691-1991 | 9am - 8pm ET
EN

Tape media not visible in the GUI

KB ID: 2066
Product: Veeam Backup & Replication
Version: 8.x
Published: 2015-09-29
Last Modified: 2020-08-13

Challenge

Tape media that is labelled with barcodes starting with “CLN” or “CLR” is not visible in Veeam Backup & Replication GUI (Shell).

Cause

Tapes with labels starting with “CLN” or “CLR” are automatically detected as cleaning tapes and are hidden in the user interface. This is by design.

Solution

  1. If the tapes in question are not cleaning tapes, then apply the correct barcodes to them.
  2. Re-inventory the library.
In case of an  inadvertently marked tape which has a correct barcode, please check how to remedy the situation in the following KB: https://www.veeam.com/kb2789
KB ID: 2066
Product: Veeam Backup & Replication
Version: 8.x
Published: 2015-09-29
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please try again later.