- After clicking Apply, the log collection process will start.
- When the Export Logs process is complete, the "Open folder" link will become active; clicking on this will take you directly to the folder where the logs have been exported. There will be a .zip file in the log export folder ready to be provided to Veeam Support.
Note: In versions of Veeam Backup & Replication prior to version 12, it was possible to click Finish before the log export process was complete. If the Export Logs window is closed prematurely, the process will continue in the background. When the log export completes, the .zip file will be created. If you check the log export folder and a .zip file with today's date is not present, the log export process has not been completed.