Veeam Support Knowledge Base
FLR fails when VMDK is encrypted with HyTrust

FLR fails when VMDK is encrypted with HyTrust

KB ID:	2229
Product:	Veeam Backup & Replication
Version:	All
Published:	2017-01-20
Last Modified:	2020-08-13

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Challenge

You are unable to restore using File Level Recovery using VMDKs that are encrypted using HyTrust.

Cause

Known limitation.

Solution

Instead of using FLR for these VMDKs please instead use Instant Recovery restore option and copy the files manually.

More Information

More information on HyTrust can be found here:

https://www.hytrust.com/

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