- Veeam Support Knowledge Base
- Veeam ONE Import Report Packs
Veeam ONE Import Report Packs
| KB ID: | 2316 |
| Product: | Veeam ONE | 11 | 12 | 12.1 | 12.2 | 12.3 | 13 | 13.1 |
| Published: | 2017-06-30 |
| Last Modified: | 2025-03-28 |
Get weekly article updates
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Oops! Something went wrong.
Please, try again later.
Purpose
This article documents how to manually install the Report Packs after manual Veeam ONE database creation (KB2312).
Solution
- Mount the Veeam ONE installer ISO
- Navigate to the \Reporter folder on the Veeam ONE ISO
- Copy VeeamONE.Reporter.Server.x64.msi to a convenient location on the machine and extract it as an archive.
- Within the extracted files, copy all files with the .pkg extension to:
C:\Program Files\Veeam\Veeam ONE\Veeam ONE Reporter Server\
- Restart the Veeam ONE Reporting Service service.
- Confirm that all the files you copied to the Veeam ONE installation folder from step four have been automatically removed after the service restart.
- Check whether the reports you need are available.
- Install the latest update for your Veeam ONE version. If the update has already been installed, repeat the installation.
More Information
Should you have any questions, please contact Veeam Support.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
