- Veeam Support Knowledge Base
- Backup Job fails with "This functionality requires using paid Veeam Agent edition" error or Agents discovery session fails with "Remote deployment and management is available for licensed agents only" Error.
Backup Job fails with "This functionality requires using paid Veeam Agent edition" error or Agents discovery session fails with "Remote deployment and management is available for licensed agents only" Error.
| KB ID: | 3024 |
| Product: | Veeam Backup & Replication | 9.5 | 10 | 11 | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13 | 13.1 |
| Published: | 2019-10-17 |
| Last Modified: | 2025-08-05 |
Get weekly article updates
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Oops! Something went wrong.
Please, try again later.
Challenge
- The following error appears during the backup job session, then the backup job fails:
This functionality requires using paid Veeam Agent edition.
- The following error appears during the Agents Discovery session, then the task fails:
Remote deployment and management is available for licensed agents only. Please change your backup server settings to allow managed agents to consume the license, then perform a protection group rescan.
Cause
Veeam Agents operating in the Free mode cannot connect to the Veeam backup server.
Solution
To resolve this, allow free Veeam Agents to automatically obtain a license from the backup server.
To learn more, see the Managing Instance Consumption by Veeam Agents section in the Veeam Agent for Microsoft Windows User Guide.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
