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  • Backup Job fails with "This functionality requires using paid Veeam Agent edition" error or Agents discovery session fails with "Remote deployment and management is available for licensed agents only" Error.
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Backup Job fails with "This functionality requires using paid Veeam Agent edition" error or Agents discovery session fails with "Remote deployment and management is available for licensed agents only" Error.

KB ID: 3024
Product: Veeam Backup & Replication | 9.5 | 10 | 11 | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13
Published: 2019-10-17
Last Modified: 2025-08-05
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Challenge

  • The following error appears during the backup job session, then the backup job fails: 
    This functionality requires using paid Veeam Agent edition.
Screenshot of job-level error.
  • The following error appears during the Agents Discovery session, then the task fails: 
    Remote deployment and management is available for licensed agents only. Please change your backup server settings to allow managed agents to consume the license, then perform a protection group rescan.
Screenshot of agent discovery session show the error message discussed above.

Cause

Veeam Agents operating in the Free mode cannot connect to the Veeam backup server.

Solution

To resolve this, allow free Veeam Agents to automatically obtain a license from the backup server.

To learn more, see the Managing Instance Consumption by Veeam Agents section in the Veeam Agent for Microsoft Windows User Guide.

A screenshot showing the license information panel with the "Allow unlicensed agents to concume instances" checkbox highlight.

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