#1 Global Leader in Data Resilience

How to Reset Password for Veeam Backup for Salesforce

KB ID: 4253
Product: Veeam Backup for Salesforce | 1.0 | 2.0 | 2.1 | 3.0
Published: 2022-10-27
Last Modified: 2024-10-21
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Purpose

This article documents how to reset the password used to access Veeam Backup for Salesforce

Solution

  1. Connect to the Veeam Backup for Salesforce machine via SSH
  2. Run the script for changing the password:
    • For Veeam Backup for Salesforce version 3:
      sudo /opt/vbsf/reset_password.sh
      
    • For Veeam Backup for Salesforce version 1, 2, and 2.1:
      sudo /opt/vbsf/vbsf-backend/reset_password.sh
      
  3. Provide the new password and confirm the password.
  4. Once completed, the password has been changed.
    Using the new password, you can now log in to the Veeam Backup for Salesforce UI.

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.