Veeam Backup & Replication Configuration Check displays error regarding unsupported Veeam Backup for Public Cloud product version
Challenge
When upgrading to Veeam Backup & Replication v12, if Veeam Backup for AWS or Veeam Backup for Microsoft Azure plugin are detected, the following error will be shown.
Below is an example of the error shown when Veeam Backup for AWS was in use.
Veeam Backup & Replication V12 requires a later version of Veeam Backup for AWS than the one you are currently using. If you want to upgrade to V12 now, please remove Veeam Backup for AWS from the product configuration first.
Cause
As documented in the Veeam Backup & Replication v12 Upgrade Checklist:
The plugins of these products must be aligned with the version of the products. Otherwise, the upgrade to Veeam Backup & Replication 12 will return a warning. You can continue the upgrade, but integration of Veeam Backup & Replication with these products will not work properly.
Solution
Option 1: Postpone Upgrade to Veeam Backup & Replication v12 — Recommended
As documented in the Veeam Backup & Replication v12 Upgrade Checklist, for Veeam Backup for AWS and Veeam Backup for Microsoft Azure, as of Feb 14, 2023:
The plugin for this product is not included in the Veeam Backup & Replication 12 package. It will be released later. If you use Veeam Backup & Replication integrated with this product, do not upgrade to version 12 and follow the news for upcoming updates.
The following KB articles will be updated when the new versions of Veeam Backup for AWS and Veeam Backup for Microsoft Azure are released. Use the form at the top of this KB to sign-up to receive KB Article Updates, and you'll get an email notifying you the week those articles are updated.
- Build Numbers and Versions of Veeam Backup for AWS
- Build Numbers and Versions of Veeam Backup for Microsoft Azure
Update 2023-03-14:
Veeam Backup for AWS 6 was released on 2023-03-09, and the Veeam Backup & Replication 12 P20230223 ISO has been rebuilt to include the new Veeam Backup for AWS 6.0 plugin. The updated ISOVeeamBackup&Replication_12.0.0.1420_20230303.iso is available from the Veeam Backup & Replication download page.
Option 2: Proceed with Upgrade to Veeam Backup & Replication v12 — Breaks Plugin Integration
You may, if you wish, uninstall the Veeam Backup for AWS or Veeam Backup for Microsoft Azure Plug-In and proceed with upgrading to Veeam Backup & Replication 12, however, this will break integration with Veeam Backup for AWS and Veeam Backup for Microsoft Azure.
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