If you are using a version of Veeam ONE (VONE) that has reached its End of Support (EOS) and cannot be directly upgraded to a supported version, you will need to install a new instance of VONE using the latest VONE version.
Clarification: If the Upgrade Instructions in the User Guide for a currently supported version of VONE outlines an upgrade path from an older, unsupported version, this upgrade pathway is still considered supported. This article provides details on upgrade processes for such situations, so long as a currently supported version of VONE facilitates a direct upgrade from these older versions.
For example:
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case