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This error translates to the VSS error “VSS_E_WRITERERROR_RETRYABLE” or “The writer experienced a transient error. If the backup process is retried, the error might not reoccur.”
This error is expressing that a generic error has occurred and that the backup may be retried and may be successful on the next attempt. In order to investigate the core issue, refer to the System and Application event logs from the guest at the time of error.
This error translates to the VSS error “VSS_E_WRITERERROR_NONRETRYABLE” or “The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.”
This error is expressing that a generic error occurred in the backup process and is likely to happen again. This error is typically due to system configuration or other software that prevents the execution of a shadow copy. In order to investigate the core issue, refer to the System and Application event logs from the guest at the time of error.
Consider the following:
Customers have reported that in some situations, VSS issues were resolved by rebooting the Guest OS of the VM being backed up. For example, a pending Windows update may cause problems.
For assistance with investigating the core issue or verifying information in the event logging, please open a Veeam Support case.
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