The Business Challenge
There’s a reason employers around the world trust HireRight to handle their
background screening. HireRight provides flexible, tailored screening solutions
containing more than 150 unique background-check services that help employers
manage risk when hiring.
The stakes are high for employers. According to the Wall Street Journal, more than onethird
of all employment applications contain outright lies about experience, education
and ability to perform essential job functions. In fact, HireRight’s 2018 Employment
Screening Benchmark Report revealed that 84% of human resources professionals
reported finding a lie or misrepresentation on a resume and/or job application.
Hiring the wrong candidate can be expensive too, no matter the size of an
organization. CareeerBuilder.com notes the average cost of hiring and training a
new employee is $17,000. The Society for Human Resource Management (SHRM),
which represents nearly 300,000 human resource practitioners in 165 countries,
notes the average settlement of a negligent hiring lawsuit is nearly $1 million.
“Many of the world’s most forward-thinking and successful organizations rely on
us to help them make the very best hiring decisions,” said Elliott Peterson, Vice
President of Global IT at HireRight. “We offer some of the quickest turnaround times
in the industry.”
Speed is fundamental to the hiring process. The faster HireRight can verify candidates’
resumes and job applications, the faster employers can make informed hiring decisions.
“We’re a global company, which means candidates are submitting their data to us
24/7, and employers are accessing our reports that verify data 24/7,” Peterson said.
“If we experience downtime, we’re doing a disservice to everyone involved, and it
affects not only our bottom line, but also our reputation.”
Slow backup and recovery can place HireRight’s IT systems at risk for downtime and
may also present compliance challenges. With the Fair Credit Reporting Act in the
United States providing candidates certain report request and dispute rights, and
the General Data Protection Regulation (“GDPR”) on the horizon in the European
Union where candidates are also provided access and correction rights, system
stability is a necessity for compliance.
The Veeam Solution
HireRight has helped to mitigate its risk of system downtime by replacing its legacy
backup infrastructure with Veeam® Availability Suite™ and Nimble Storage CS-5000
from Hewlett Packard Enterprise (HPE).
“We conduct more than 12.5 million background checks each year to help employers
find qualified candidates, and Veeam and Nimble support us every step of the way
by helping to keep our IT systems available,” Peterson said. “Veeam also makes it
easier for us to maintain our compliance obligations.”
Veeam backs up and replicates 5,000 VMware vSphere virtual machines (1.2
PB) from Nimble Storage snapshots. Peterson said backup and recovery speed
increased by 99 percent with Veeam and Nimble, which has helped reduce the
risk for downtime and made it easier to meet service level agreements (SLAs) with
HireRight’s customers are employers who want to make a good impression on
potential candidates. With their award-winning Applicant Center, candidates benefit
from a fast and easy online intake process, which Veeam and Nimble help make
possible. “Faster backup and recovery enables us to process candidates’ background
checks faster so they can potentially get hired faster,” Peterson said.
Faster backup and recovery also streamline and enhance HireRight’s data
management and compliance profile globally.
“Veeam makes it so easy to keep our backups separate for compliance purposes,”
Peterson said. “We back up data in the European Union separately from data in the
United States—it’s that simple.”
Simplicity is one of Veeam’s strongest attributes, according to Peterson.
“Veeam simplified our backup environment to such an extreme that we were able
to redirect the output of two full-time employees who had focused solely on backup
and recovery to other critical roles,” he said. “This strategy, combined with the cost
of purchasing tapes for backup copies and storing tapes offsite, provides significant
savings to HireRight each year. In fact, those savings have helped fund the build-out
of two new data centers to support our growing business.”
- Supports more than 12.5 million background checks per year
Finding qualified candidates and minimizing the risk of bad hires are important
goals for any organization, especially when employers are competing to hire top
talent. HireRight conducts millions of background checks each year, and Veeam
and HPE Nimble Storage support every one of them by helping to ensure IT
systems are available around the clock.
- Simplifies data localization compliance
“Veeam and Nimble make it so easy to segregate our backups and replicas within
a specific country or region as necessary. For example data subject to GDPR can
be maintained separately from that not subject to the regulation,” Peterson said.
- Saves $1 million annually
Veeam and HPE Nimble Storage simplified backup and recovery which saved
expenditures associated with tape and offsite storage and allowed two full-time
positions to be redirected to other critical roles.