The Business Challenge
Welch’s manufactures its products 24x7. In the fall, farmers in the National Grape
Cooperative harvest their grapes and deliver them to Welch’s at any time—day or
night. If there’s a problem with Welch’s IT infrastructure during this time, delivery
trucks might be backed up for miles, which would affect the intake process and
other company operations.
To ensure an “always-on” business for continuity and to maintain peak performance
of the IT infrastructure, Welch’s conducts disaster recovery (DR) testing throughout
the year. Critical applications and data must be recoverable within four hours,
including domain controllers, Microsoft SQL, Exchange and SharePoint. These
applications and data run on nearly 200 VMware vSphere virtual machines (VMs).
When VM recovery became more complicated and drawn out than the IT team
felt was feasible, Welch’s looked for faster, more reliable recovery options. The
team’s goal was to find a feature-rich backup and recovery solution to streamline
DR processes. The team wanted a cost-effective, easy-to-use solution that did not
require expensive agents like the previous tool.
Team members had heard about Veeam® Backup & Replication™ from peers at user
groups and tradeshows, so they contacted Focus Technology Solutions, Inc., an
enterprise-level technology solutions provider, for an opinion about Veeam. Welch’s
and Focus have worked together for years. Focus agreed that Veeam was Welch’s
best choice for DR.
The Veeam Solution
Veeam Backup & Replication provides powerful, easy to use, backup, recovery and
replication features that deliver Availability for the Modern Data Center™ to support
Welch’s DR strategy and enable an always-on business.
Recovery speed and reliability improved dramatically when Welch’s deployed
Veeam Backup & Replication.
“We chose Veeam because it offers recovery features for any DR situation,” said Patrick
Hancock, Senior IT Analyst at Welch’s. “Veeam deploys easily, adapts to any vSphere
configuration and is several steps ahead of its competitors capability-wise. Our business
requires frequent DR testing; Veeam has the replication and recovery features to
support our testing.”
Two of Veeam’s most important recovery features for Welch’s are SureBackup®
and SureReplica, which verify the recoverability of every backup and every replica.
Veeam automatically starts a backup or replica in an isolated environment called Virtual
Lab, performs tests against the backup or replica and creates a report on its state and
condition. Welch’s randomly tests backups and replicas for all critical VMs, including the
VM that contains the company’s recipes.
To recover recipes in minutes, Welch’s uses Veeam to gain instant visibility into backups
and restore items quickly. Welch’s also uses Veeam to recover emails in Microsoft
Exchange, files in SharePoint and user accounts in Active Directory.
George Scangas, Manager of IT Architecture at Welch’s, said there’s another reason
he and Hancock chose Veeam: It’s a mature solution that gets better with each new
release—from Built-in WAN Acceleration (to save time and money when moving
backups off site) to Backup from Storage Snapshots (to improve recovery point
objectives) to native tape support (for offsite backup archiving).
With frequent DR testing, Welch’s depends on innovative new features in Veeam to
“Before we began using Veeam, DR testing could take nearly two days because of
recovery problems and numerous calls to the vendor for technical support,” Scangas
said. “Because Veeam is so easy to use and offers so many recovery options, DR testing
now takes just a few hours. Veeam recovery is so fast and straightforward that we don’t
even need to be on site for testing anymore, which saves us time and travel.
“Veeam is way ahead of its competitors,” Scangas continued. “Competitors’ new
releases have features that Veeam already introduced a few releases back. We always
look forward to seeing what innovative recovery capabilities Veeam will add to each
new release, and how they will help raise the bar on DR.”
Delivers fast VM and granular recovery
When Welch’s experienced slow, unreliable recovery, the company’s IT team
switched to Veeam Backup & Replication. From a single image-based backup,
Veeam provides high-speed recovery of VMs, OS files and applications s through its
agentless, easy-to-use and wizard-driven user interface.
Verifies recoverability of every backup and replica
Backups and replicas are worth nothing unless they are recoverable. To guarantee
recoverability of its data, Welch’s relies on Veeam Backup & Replication to verify that
every critical backup and replica can be recovered every time.
Supports frequent DR testing and an always-on business
Each time Veeam Software releases a new version of Veeam Backup & Replication,
customers can count on three things: innovation, features and performance.
Competitors’ new releases have features that Veeam already introduced a few
releases back. Welch’s counts on new capabilities in Veeam releases that will
augment recovery during frequent DR testing.