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- Empty sockets counter in nworks Enterprise Manager
Empty sockets counter in nworks Enterprise Manager
| KB ID: | 1264 |
| Product: | Veeam Management Pack for Microsoft System Center |
| Version: | 5.6 |
| Published: | 2011-10-06 |
| Last Modified: | 2020-08-28 |
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Challenge
Incorrect number of sockets displayed in nworks Enterprise Manager.
Cause
Enterprise Manager gathers number of sockets from VMware vCenter's "hardware.cpuInfo.numCpuPackages" property.
In some cases if a particular host is in the process of re-adding to the VMware vCenter (for example, if it was renamed, or IP address was changed), then VMware vCenter returns "0" value for this property.
Solution
The work-around is to remove affected VMware vCenter from nworks Enterprise Manager and register it once again.
More information
This particular issue is resolved in nworks v5.7 and later.
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