Empty sockets counter in nworks Enterprise Manager

KB ID: 1264
Product: Veeam Management Pack for Microsoft System Center
Version: 5.6
Published: 2011-10-06
Last Modified: 2020-08-28
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Incorrect number of sockets displayed in nworks Enterprise Manager.

Cause

Enterprise Manager gathers number of sockets from VMware vCenter's "hardware.cpuInfo.numCpuPackages" property.

In some cases if a particular host is in the process of re-adding to the VMware vCenter (for example, if it was renamed, or IP address was changed), then VMware vCenter returns "0" value for this property.

Solution

The work-around is to remove affected VMware vCenter from nworks Enterprise Manager and register it once again.

More information

This particular issue is resolved in nworks v5.7 and later.

Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.