#1 Global Leader in Data Protection & Ransomware Recovery
Service to Protect Before, During, or After a Ransomware Attack

Veeam Cyber Secure

Ensure Best Practices for Security
  • Expert help with secure design and implementation
  • Ransomware recovery support
  • Ransomware Recovery Warranty

Level Up Your Security Best Practices

Veeam Cyber Secure is an elite program for Veeam customers who follow best-in-class security implementation and ongoing management of their backups to protect before, during, and after a cyber incident, giving you the confidence you need for a worst-case scenario.

A Trusted Partner in Ransomware Response and Recovery

Confident Security

Best practice design and implementation to ensure your IT infrastructure and systems are prepared to recover from a cyberattack.

Support and Incident Response (IR)

Support and response teams 24/7 to ensure minimal downtime. Retained IR provides two fully covered incident response negotiations per year.

Financial Protection

A Ransomware Recovery Warranty covering up to $5M USD in data recovery expenses in the unlikely event that recovery is not possible.

Veeam Cyber Secure Components

Cyber security


Confident Security

Follow security best practices for implementing Veeam with advanced onboarding and implementation support and quarterly security assessments by Veeam experts. Leveraging an extensive 100+ point security checklist, this covers:

  • Components within your data environment
  • Security permissions, passwords, and access
  • Backup storage practices
  • Backup encryption and key storage
  • Orchestrated recovery

Veeam Cyber Secure experts will ensure you are prepared for the worst-case scenario of a cyberattack. Training and development content is also provided on best practices to respond to and recover from ransomware.

During Incident

Comprehensive Support

In the event of a ransomware attack, you’ll have:

  • Expert Incident Response assistance from Coveware by Veeam with a 15-minute SLA
  • A dedicated Support Account Manager (SAM) for assistance and escalation
  • Access to specialized senior support engineers who combine deep product expertise with key insights from successful enterprise implementations
  • Priority issue routing when you need support
  • Our SWAT team available 24/7 with 30-minute SLAs in the event of a cyber incident
  • The expertise you need to ensure a focused and efficient response to minimize downtime

With Veeam Cyber Secure, you’ll have the comprehensive support you need to feel confident in your recovery and response.


Financial Protection

Let’s be honest, a ransomware recovery warranty isn’t the end-all-be-all to your ransomware problems, but it is an important part of your ransomware recovery strategy. With Veeam Cyber Secure, you can rest easy with:

  • Confident recovery from a clean, reliable copy of your backup data
  • Up to $5 million USD in data recovery expense reimbursement

To get started on your journey to comprehensive ransomware recovery, please click here

Ransomware recovery

Veeam’s Approach to Ransomware

Ensure swift recovery with replicas, snapshots, and high-speed repositories, avoid data re-infection with YARA analysis, and streamline tasks. Enterprises that need help with triage, response, and recovery from ransomware may also leverage incident response through Cyber Secure.


Early threat detection, SIEM integration, and proactive threat hunting, coupled with Veeam’s immutability, backup verification, secure access, incident response, and forensic triage, create a relentless security approach.

Reduce Your
Attack Surface

Harden your infrastructure with Security & Compliance Analyzer and data best practices while monitoring for errors and anomalies. I/O Anomaly Visualizer ensures the lowest possible data loss, thanks to Veeam Continuous Data Protection.

Recover From Anywhere
to Anywhere

Meet your RTOs while ensuring you avoid reinfection with YARA content analysis. Let automation take the wheel for time-intensive tasks like documentation, testing, and verification so that you can restore your data from anywhere and back to production 5x faster.

Get Your Data Back, Securely and Reliably

Stay protected everywhere, all the time with complete data security and multi-layered protection, designed for your peace of mind.

Learn about Data Security

Build a Cyber-Resilient Data Recovery Strategy

Explore the updated NIST Cybersecurity Framework and see how Veeam Data Platform can deliver cyber resilience.

Read the white paper

Stay Up to Date on the Latest Ransomware Recovery Trends

Ransomware resources

2024 Ransomware Trends Report

Lessons learned from 1,200 victims and nearly 3,600 cyberattacks.

Strengthen Your Data Protection Security

Embrace Zero Trust and leverage AI and machine learning when it comes to beating cyberattackers.

Zero Trust Data Resilience Strategies

Begin building towards stronger enterprise data protection.

Build a Cyber-Resilient Data Recovery Strategy

Build stronger cyber resilience through Veeam Data Platform and the NIST Cyber Security Framework 2.0.


What can I expect with Veeam’s Cyber Secure service when my organization experiences a ransomware incident?

Veeam provides comprehensive expert support from best practice design and installation services to quarterly security assessments. In a worst-case scenario, Coveware by Veeam will provide two fully covered incident response negotiations per year, and up to $5 Million USD in data recovery expense reimbursement (subject to terms and conditions) is also available.

Who Qualifies for Veeam's Cyber Secure service?

To qualify for Veeam Cyber Secure Incident Recovery, you must have purchased Veeam Data Platform – Premium edition, with Premier support for a three-year term, and meet minimum spend requirements. Please contact sales for more info.

Can I use the Veeam Cyber Secure badge/logo in marketing and sales materials?

Yes! Once you have completed the initial security assessment and recommendations have been implemented, you will officially be Veeam Cyber Secure! Post it proudly. Stay compliant with the program, through quarterly assessments.

How quickly can I expect a response from Veeam Cyber Secure?

Veeam support engineers are experts in virtualization and IT. Your dedicated Support Account Manager (SAM) assigns your service ticket to the most appropriate senior support engineer, and with Veeam Cyber Secure, will begin analysis within 30 minutes after your call or ticket has been logged. For incident response, the SLA is 15 minutes.

How can I find out more information about the Ransomware Recovery Warranty?

Find out more information about Veeam’s Ransomware Recovery Warranty by reaching out to the Veeam Team here.

Where can I learn more about Incident Response provided by Coveware by Veeam?

Please reach out to the Veeam Team for additional details on the incident response services they provide as a part of the Veeam Cyber Secure program.

Radical Resilience Starts Here

With Veeam by your side, you have the flexibility you want for today’s
hybrid cloud and the confidence you need for long-term success.  

See Veeam in Action

Learn how you can achieve data resiliency against any threat with Veeam


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