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The collector gets lost in nworks Enterprise Manager. After the "maindb.xml" file has been recreated, the collector gets lost in nworks Enterprise Manager.
This can happen if two collectors have the same ID. In this case one of them will not be shown in the nworks UI after "maindb.xml" recreation.
To resolve this:
2. Locate the following key in the registry on the collector: HKEY_LOCAL_MACHINE\SOFTWARE\nworks\VIC\Collector
3. Remove the "CollectorID" value. 4. Start "Nworks Virtual Infrastructure Collector service" on the affected collector.
This is fixed in nworks v5.7.
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