Veeam Support Knowledge Base
Intermittent vCenter disconnections in Veeam ONE Monitor

Intermittent vCenter disconnections in Veeam ONE Monitor

KB ID:	1716
Product:	Veeam ONE
Version:	6.5
Published:	2013-01-17
Last Modified:	2020-08-13

By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

Oops! Something went wrong.

Please try again later.

Challenge

vCenter periodically disconnects from Veeam ONE Moniotor. This causes intermittent alerts that get resolved automatically in several minutes when a connection is restored.

Cause

This behavior is caused by vCenter Update Manager. When checking for updates Update Manager might freeze vCenter database for a few moments resulting in vCenter being unable to give its performance data to Veeam ONE.

Solution

In vCenter, go to File - Export - Export Events. Match the time of the alerts and find them in vCenter event log. You might find that every time an alert is triggered, Update Manager is running its tasks.

This issue is documented in the following VMware KB article.

To resolve this issue, contact VMware Support.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

Product

Topic

Description

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your email to continue your product download

We've sent a verification code to:

An email with a verification code was just sent to

Didn't receive the code? Click to resend in sec

Didn't receive the code? Click to resend

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.