All Veeam services stop at the same time everyday

KB ID:
1721
Product:
Veeam Backup & Replication
Version:
All
Published:
Last Modified:
2015-07-08

Challenge

Veeam services stop at the same time every night.

Cause

Microsoft SCCM has a Health Agent Task scheduled to run over night. The task does not support WMI 3.0. WMI 3.0 is incorporated in Veeam Backup & Replication as a dependency. When the Health Agent clears the WMI repository, it kills Veeam services in the process. You might see other WMI errors in the event logs, or a message about an SMS Agent starting shortly before.

Solution

Please see the following Microsoft KB article http://support.microsoft.com/kb/2796086 for instructions on how to prevent the issue. Alternatively, open the task scheduler, expand Task Scheduler Library > Microsoft > Configuration Manager and disable the task.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

Rate the quality of this KB article: 
5 out of 5 based on 5 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text:

Submit