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Unable to Upgrade Backup Enterprise Manager to version 7

KB ID: 1809
Product: Veeam Backup & Replication
Version: 7.x
Published: 2013-08-22
Last Modified: 2020-08-13
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Challenge

Upgrading existing Backup Enterprise Manager fails.

Cause

Index was outside the bounds of the array.

User-added image

Solution

In order to correct this issue, do the following:

1. Rather than running ‘setup.exe’, navigate to the ‘EnterpriseManager’ folder, and run ‘BackupWeb.msi’. Typically: “D:\EnterpriseManager”


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