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LabTech Database Backup Tasks Run Too Long

KB ID: 1998
Published: 2015-02-03
Last Modified: 2020-08-13


With Veeam Plug-in for LabTech, the database backup tasks run for an extended period of time.


This happens due to the growth of plugin_veeambr_system_log table.


The issue should be fixed in later releases. In the meantime, a workaround is available.

Download the fix here. Follow the steps below to apply it.

1. Make sure you have a full backup of Labtech database before you proceed.
2. Connect to the MySQL instance, where Labtech database is located.
3. Run plugin_veeambr_sp_delete_old_objects_fixed.sql against the Labtech database (the default DB name is labtech).
4. Open Labtech Control Center, and initiate data collection against any of the listed Backup servers (navigate to Clients > Veeam > right-click a Veeam Backup Server > Scripts > Veeam Scripts > Veeam: Collect Backup Server Data). You can also wait for the collection script to run as scheduled. 

When the script completes, a retention will be applied, dropping all records older than 3 days.

More information

If you have any questions, contact Veeam Support.
KB ID: 1998
Published: 2015-02-03
Last Modified: 2020-08-13

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