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How to Reset the Veeam Agent for Microsoft Windows Configuration Database

KB ID: 2335
Product: Veeam Agent for Microsoft Windows | 2.0 | 2.1 | 2.2 | 3.0.2 | 4.0 | 5.0 | 6.0
Published: 2017-09-15
Last Modified: 2023-02-20
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Resetting the configuration database will reset all Veeam Agent for Microsoft Windows settings, removing existing job settings and related job history. Restore points created before the reset will not be removed and will remain recoverable; however, as their job will have been removed, they will not be tracked for retention.

Purpose

This article documents how to reset the Veeam Agent for Microsoft Windows local configuration database.

Solution

  1. Create the following registry value on the machine where Veeam Agent for Microsoft Windows is installed.

    Key Location: HKLM\SOFTWARE\Veeam\Veeam Endpoint Backup
    Value Name: RecreateDatabase
    Value Type: DWORD (32-bit) Value
    Value Data: 1
New-ItemProperty -Path 'HKLM:\SOFTWARE\Veeam\Veeam Endpoint Backup' -Name 'RecreateDatabase' -Value "1" -PropertyType DWORD -Force
  1. Restart the Veeam Agent for Microsoft Windows service.
    During the start-up of the Veeam Agent for Microsoft Windows service, a new configuration database will be created, and the registry value data will be set to 0, ensuring that this only occurs once.
Restart-Service VeeamEndpointBackupSvc
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