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Veeam Backup for Salesforce v3

Introducing Data Archiving. Avoid high storage costs within Salesforce.
Veeam Backup for Salesforce

Salesforce Backup and Recovery Solution

Protect Salesforce data, files and metadata 

  • Run high-frequency backups for low RPOs 
  • Fast and transparent recovery of data and metadata 
  • Archive data and save on Salesforce storage costs
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Free, full functionality for 30 days

#1 Modern Data Protection
Benefits

Back Up Salesforce Effortlessly With Veeam 

Many organizations don’t believe that Salesforce needs to be protected; that their data and metadata are safe in a cloud somewhere. We disagree – and so does Salesforce.

Salesforce backup is critical for preventing data loss, ensuring compliance, and enabling fast recovery. 

Safeguard Your Salesforce Organization 

Veeam Backup for Salesforce eliminates the risk of losing business data and metadata due to human error, integration issues, or other Salesforce data loss scenarios. We provide a comprehensive, purpose-built Salesforce backup solution, giving you the ability to recover from data loss with speed and confidence.
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High-Frequency Backups

Ensure rapid protection of Salesforce data by backing up objects as often as every five minutes at no additional cost.

Fast Recovery 

Restore Salesforce data quickly, and see exactly what you are recovering with a transparent restoration process. 

Data Archiving 

Control data sprawl by archiving old or unused Salesforce data to stay within storage limits. 

Salesforce Data Loss is More Common Than You Think

Only 24%
of organizations are confident they could restore their Salesforce data after a bad import.
39 Hours
is the average time it would take to recover 100 Salesforce accounts and their related records.
Only 11%
of IT professionals have reached their Salesforce data retention mandates.
81%
of IT experts are concerned about human-error-related Salesforce data loss.
Why Back Up Salesforce

Protecting Data is a Shared Responsibility

Organizations rarely think about backing up their Salesforce data until it is too late. Eventually, there will be some sort of incident - an accidental deletion, data loader mishap, or integration error - that will cause business-critical data loss. When this happens to you, how quickly will you be able to recover?

Protecting Salesforce is a Shared Responsibility. Even though Salesforce manages the infrastructure, it is your responsibility to protect your organization from Salesforce data loss and corruption.

Should I back up Salesforce Salesforce backup perception versus reality. You need to back up Salesforce data and metadata.
Capabilities

Confidently Back Up and Restore Your Salesforce Data

Salesforce backup and recovery from Veeam gives you what others can’t: complete access and control. You control your backups, and you choose the storage.

NEW

Data Archiving

Avoid additional storage cost, move historical data and files from Salesforce to a backup repository.

Full Control of Your Data

Store your data on-premises or in the cloud, retaining full control while meeting compliance requirements.

Restore Hierarchy

Granularly restore linked child objects to any record. Parent records can also be restored.

Flexible Backup Scheduling

Back up as frequently as necessary. Configure the schedule down to the object level, ensuring that RPOs are met.

Multi-org Management

Manage backup policies for all your Salesforce organizations from one console, reducing administrative overhead and simplifying data protection workflows.

Quick Record Comparison

See and compare record versions and metadata with production to easily view historical changes.

Sandbox Seeding

Restore to your sandbox with data from production or from another sandbox.

NEW

Data Encryption

Extend Salesforce Shield Platform Encryption to protect data at rest. Specify object fields and file types that will be encrypted on the fly before they land on backup storage.

Data Masking

Replace sensitive and personal identifying information (PII) with data masks when you prepare sandbox environments.

Single Sign-On and MFA

Leverage a single sign-on process with Salesforce or Microsoft Entra ID to log into your backup application.

Role-Based Access Control

Grant users’ operational privileges, ensuring data security while maintaining extended audits for their actions.

Bypass Automation During Restore

Recover Salesforce data without impacting business users during production hours. Disable triggering workflows, validation rules, and triggers on the fly during restore.

Latest release

Veeam Backup for Salesforce

Data archiving to reduce storage costs

Data encryption for protection

Enabling AI analysis

HOW IT WORKS

Backup and Recovery on Your Terms

Veeam Backup for Salesforce allows you to choose what you back up and when, while offering filters to restore only the versions you need.

Lower RPOs With High-Frequency Backups 

Back up Salesforce objects as often as every five minutes, including auto-discovery of new objects and fields.

Quickly Find What’s Changed

Easily identify differences between Salesforce and your backup data, and select from different restore points.

Don’t Pay Costly Storage Overages

Identify old or unused Salesforce data and archive it to backup storage.

Find, See, and Restore Data Fast 

Recover Salesforce records, hierarchies, fields, and files with speed and transparency.

Seed a Subset of Production Data to a Sandbox

Restore your Salesforce environment to your sandbox with data from production or from another sandbox, with better control over data hierarchy.

Data and Files Encryption

Encrypt Salesforce data on the fly and at rest within the backup repository.

Find, Compare, and Restore Salesforce Metadata

Restore all metadata types easily with the help of a visual comparison showing you the differences and changes.

Granularly Restore Fields, Layouts, and Validation Rules

Compare and restore object components like fields, validation rules, and layouts independently from restoring the Salesforce object as a whole.

Pricing & Packaging Options

Veeam Backup for Salesforce Pricing 

Veeam keeps it simple with a licensing structure that aligns with your Salesforce usage.

Veeam Backup for Salesforce is offered as an annual subscription with options ranging from one to five years. Licenses are sold per Salesforce user license (with a required minimum purchase of 10 licenses) and include Production 24.7.365 Support. Licensing of 100% of active Salesforce users is required.

Salesforce requires API access included in Salesforce Enterprise and Unlimited editions.

Foundation

 

1,001 - 2,500 Users: $2.60 USD

301 - 1,000 Users: $2.80 USD

1-300 Users:  $3 USD

 

per user/month

Advanced

All features of Foundation plus Archiving

1,001 - 2,500 Users: $3.60 USD

301 - 1,000 Users: $3.80 USD

1-300 Users: $4 USD

 

per user/month

Enterprise Pricing

Custom Pricing

tailored to your business

 

 

For businesses with 2500+ users

Feature Comparison

  Foundation
Advanced
Back up and restore data and metadata    
Deploy on-premises or in the cloud    
Restore production data to your sandbox    
Back up data almost continuously    
Data pipeline for AI initiatives    
Data archiving    
Swipe to show more of the table

Adding Salesforce Backup Licenses and Renewals

When you add Salesforce users, you’ll have the flexibility to add more Veeam Backup for Salesforce licenses and co-term your different license purchases to match up with the same subscription cycle. This keeps subscription expiration dates and renewals simple and straightforward.

At the end of the license period, the use of the product as well as support will be turned off. To renew a subscription license, simply purchase another subscription license at the then-current rate.

You can also purchase multi-year subscriptions to lock in the current price.

Resources

Salesforce Backup Insights and Trends

Learn more about why you need to stay in control of your organization's Salesforce data.
salesforce backup best practice guide

AI, Data, and Salesforce. A Comprehensive Backup Guide

Explore the importance of data when using AI and Salesforce

Salesforce Backup Best Practices Guide

The ultimate guide to safeguarding your Salesforce data.

9 Reasons for Salesforce Backup

A five-minute report on how easy it is for Salesforce data to be deleted.

Salesforce Backup for Dummies

A comprehensive guide on protecting Salesforce data and metadata.

Unlocking the power of Einstein 1

Learn more about preparing your Salesforce org for success.

Video Resources

Learn how to install, deploy, and use Veeam Backup for Salesforce in under five minutes.
Watch a nine-minute demo of how to create Salesforce backup jobs and recoveries.
Check out our newest offering, Data Archiving for reduced data storage costs.

FAQs for Salesforce Data Backup

Does Salesforce back up your data?

Salesforce recommends that its customers develop a Salesforce backup strategy as part of their overall data management and security model.

Salesforce keeps a copy of your data as part of their disaster recovery (DR) plan (but not yours) and this does not include your metadata.

How can you backup and recover your Salesforce data?
Using a third-party backup solution will ensure that you have your own copy of your data. Our solution, Veeam Backup for Salesforce ensures you will have a copy of your data and metadata and offers almost continuous backup and filtered restoring options to help you meet recovery point objectives (RPOs) and recovery time objectives (RTOs).
What is the difference between Salesforce data and metadata? Why must you back up and restore Salesforce metadata?
Salesforce data refers to all your records, including Accounts, Contacts, Leads, Opportunities, Cases, Contracts, and other records. This can also include your custom objects, records, files, content, and Chatter. Salesforce metadata refers to all of your configuration settings, including custom fields, page layouts, reports, dashboards, and custom code like Apex and Visualforce. Adding or deleting custom fields, modifying page layouts, and changing reports and dashboards are commonplace for Salesforce Admins and Developers, which is why having metadata recovery options is crucial.
What Salesforce Clouds do you support?
We currently support Sales, Service, Government, and Education Clouds. Critical Field Service data is now protected when your workforce is off-site.
How long is data stored in the Salesforce recycle bin?
If you plan on restoring deleted records from the recycle bin, 15 days is the amount of time you have to retrieve the deleted files before they are gone forever. Metadata cannot be restored from the recycle bin and must be manually recreated. Also, keep in mind that if a record was changed before deletion, you will only be able to retrieve the latest version, not previous versions. Organizations that use the recycle bin as a replacement for having a backup and recovery tool in place often find themselves unable to ever retrieve their business-critical data and metadata.
Is archiving included with the standard Foundation license?
Archiving is part of our new “Advanced” offering. With data archiving, customers can avoid extra storage costs in Salesforce and maintain their existing storage limits. This feature allows users to transfer historical data and files from Salesforce to their chosen backup repository efficiently. 
Do I need to license all my Salesforce users?

Yes. Veeam Backup for Salesforce requires that 100% of Salesforce user licenses be protected.

Salesforce user licenses can fluctuate often since employees move in and out of an organization. It is a best practice to provide yourself with a small buffer between the exact number of used licenses and the total amount of licenses within an organization. Plus, as a data protection best practice, it is recommended that you license Salesforce backup software for the total number of Salesforce licenses, not just the total number of used Salesforce licenses.  

Licenses are required for the following Salesforce user license types:

  • Salesforce

  • Salesforce Platform

Licenses are not required for other license types in Salesforce, including: 

  • Chatter Free, Chatter Only, Chatter External

  • Partner Community, Partner Community Login, Customer Community Plus

  • Identity

Sandbox users are not licensed. 

How will I know my system is secure using Veeam Backup for Salesforce?
With Veeam Backup for Salesforce, your data is protected through Single Sign-On (SSO) for streamlined, secure access, Multi-Factor Authentication (MFA) to prevent unauthorized logins, and advanced encryption in transit and at rest, ensuring your system stays secure from cyber threats and breaches.
What edition of Salesforce do I need to use Veeam Backup for Salesforce?
Salesforce provides four different editions of Salesforce Sales Cloud and Service Cloud. These include Essentials, Professional, Enterprise, and Unlimited editions. Only Salesforce Enterprise and Unlimited editions include the APIs that are needed to create Salesforce backups for your Salesforce environment. Veeam requires that organizations use either the Enterprise or Unlimited edition of Salesforce. The Professional edition can also be used with the API add-on. 
I want to back up my data in AWS, Azure or another cloud, is that possible?
Veeam Backup for Salesforce gives you the ability to deploy your Salesforce data to the place that works best for your business needs, whether that’s on-premises, in AWS, Azure, or another location. Deployment, security, and data are fully managed by the customer, so the company will always retain access and control of their data. You can also choose the cloud that best complies with your company’s security model and compliance requirements to retain complete control of your data. 
How often can I back up my data?
With incremental sync and flexible scheduling, you can efficiently back up your Salesforce data and metadata almost continuously by optimizing Salesforce APIs, while maintaining full control over API call limits. You can customize backup schedules and retention settings at the object level, ensuring rapid data protection, with the ability to back up objects as frequently as every five minutes at no extra cost. Additionally, the system supports auto-discovery of new objects and fields for seamless, up-to-date protection.
Does Veeam Backup for Salesforce include support?
Our standard pricing always includes support, and our Community Edition of 50 users or less is always free and includes best-effort support by email only.

Radical Resilience is Our Difference

With Veeam by your side, you have the flexibility you want for today’s
hybrid cloud and the confidence you need for long-term success.
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