Veeam Availability Console Migration FAQ

KB ID: 2413
Product: Veeam Service Provider Console for the Enterprise
Veeam Service Provider Console
Version: 2.0.0.1319
Published: 2017-12-06
Last Modified: 2020-08-13
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Challenge

This is a FAQ page for Veeam Managed Backup Portal (VMBP) to Veeam Availability Console (VAC) migration

Cause

Answers to common questions can be found below.

Solution

Can I upgrade Veeam Managed Backup Portal (VMBP) or VAC Beta to VAC GA?

-    No, we can migrate and install the product to a new VAC server but upgrading over an existing installation is not supported in the GA release. 

What versions can be migrated?

-    Currently the version requirement for migration is VMBP 1.0.0.295 or 2.0.0.317. Migrating from the VAC beta is not supported. 

Can it be installed on the same server as VMBP?

-    No, you must perform a clean installation of Veeam Availability Console. Do not configure the cloud infrastructure and do not connect the Veeam Cloud Connect server to Veeam Availability Console. 
-    Migration is server to server, not on a local install level.  
-    Do not uninstall VMBP until you complete the migration process. If VMBP is uninstalled, there will be no way to recover the configuration. A fresh setup of VAC will be required. 

How do I install the migration tool and where is it located?

-    Log on to the machine that runs Veeam Managed Backup Portal with a Local Administrator account. Make sure that the Local Administrator accounts on the VMBP and VAC servers have the following rights:
  • Impersonate a client after authentication
  • Allow log on locally
  • Access this computer from the network
-    The installer for the tool is located on the Veeam Availability Console ISO in a folder named Tools.
-    Launch the VAC.MigrationTool setup file.
-    Follow through the steps of the installation wizard.
-    At the last step of the wizard, click Install.
-    VAC Migration Tool installation will start.
-    When the installation completes, click Finish to close the wizard.

More information

Our official migration guide can be found here.
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