How to configure antivirus exclusions to prevent interaction with Veeam Availability Orchestrator

KB ID: 2763
Product: Veeam Availability Orchestrator
Version: 1.0
Published:
Last Modified: 2018-09-13

Challenge

Cause

This article documents antivirus exclusions that should help prevent antivirus software from interrupting Veeam Availability Orchestrator operation.

Solution

Antivirus Exclusions:

Folders on the Veeam Availability Orchestrator Server:

  • C:\Program Files\Veeam
  • C:\Program Files (x86)\Veeam
  • C:\Program Files\Common Files\Veeam
  • C:\Program Files (x86)\Common Files\Veeam
  • VBRCatalog ( [HKLM\SOFTWARE\Veeam\Veeam Backup Catalog] CatalogPath value)
  • C:\Windows\Veeam
  • %programdata%\Veeam

Due to the complex nature of antivirus software some additional exclusions may be needed.

If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Availability Orchestrator operations.

More Information

Should you have any questions, contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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