Purpose
This article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Backup & Replication communications with components such as proxies and repositories or with the guest OS of VMs that are being backed up or replicated.
Solution
Antivirus Exclusions:
Folders on the Veeam Server:
- C:\Program Files\Veeam\
- C:\Program Files (x86)\Veeam\
- C:\Program Files\Common Files\Veeam\
- C:\Program Files (x86)\Common Files\Veeam\
- VBRCatalog ( [HKLM\SOFTWARE\Veeam\Veeam Backup Catalog] CatalogPath value)
- NFS (Configured in each repository, stored in [HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS] RootFolder value)
- C:\VeeamFLR\*
- C:\Windows\Veeam\
- %programdata%\Veeam\
Folder on Guest OS for VSS:
- C:\Windows\VeeamVssSupport\ (folder might be missing, depends on backup job settings)
- C:\Windows\VeeamLogShipper\ (folder might be missing, depends on backup job settings)
Folders on VMware Backup Proxies and CIFS Repository Gateway:
- C:\Program Files (x86)\Veeam\
- C:\Windows\Veeam\
Folders on Windows Repositories:
- C:\Program Files (x86)\Veeam\
- C:\Windows\Veeam\
- %programdata%\Veeam\
- *Also include the path the backup files*
- *Also include the path to 'ArchiveIndex' for capacity tier*
Folders on WAN Accelerator:
- C:\Program Files (x86)\Veeam\
- C:\Windows\Veeam\
- *Path of WAN cache on WAN accelerators*
Repository Files:
- VeeamAgent.exe
- VeeamAgent64.exe
- *.vmdk
- *.flat
- *.vbm
- *.vbk
- *.vib
- *.vrb
- *.vsb
- *.vlb
- *.erm
- *.vcache
- *.vstore
- *.vsource
- *.vindex
- *.vslice
- *.vblob
Due to the complex nature of antivirus software some additional exclusions may be needed.
If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Backup & Replication operations.