How to configure antivirus exclusions to prevent interaction with Veeam Backup & Replication

KB ID: 1999
Products: Veeam Backup & Replication
Version: 7.x, 8.x, 9.x
Published:
Last Modified: 2016-07-06

Purpose

This article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Backup & Replication communications with components such as proxies and repositories or with the guest OS of VMs that are being backed up or replicated.

Solution

Antivirus Exclusions:

Folders on the Veeam Server:
C:\Program Files\Veeam
C:\Program Files (x86)\Veeam
C:\Program Files\Common Files\Veeam
C:\Program Files (x86)\Common Files\Veeam
VBRCatalog ( [HKLM\SOFTWARE\Veeam\Veeam Backup Catalog] CatalogPath value)
NFS (Configured in each repository, stored in [HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS] RootFolder value)
C:\VeeamFLR\*
C:\Windows\Veeam

 
Folder on Guest OS for VSS:
C:\Windows\VeeamVssSupport
C:\Windows\VeeamLogShipper

Folders on VMware Backup Proxies and CIFS Repository Gateway:
C:\Program Files(x86)\Veeam
C:\Windows\Veeam


Folders on Windows Repositories:
C:\Program Files(x86)\Veeam
C:\Windows\Veeam
*Also include the path the backup files*
 
Folders on WAN Accelerator:
C:\Program Files(x86)\Veeam
C:\Windows\Veeam
*Path of WAN cache on WAN accelerators*


Files:
VeeamAgent.exe
VeeamAgent64.exe
*.vmdk
 
Due to the complex nature of antivirus software some additional exclusions may be needed.
If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Backup & Replication operations.

 

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