How to configure antivirus exclusions to prevent interaction with Veeam Backup & Replication

KB ID: 1999
Product: Veeam Backup & Replication
Version: 7.x, 8.x, 9.x
Last Modified: 2017-12-22


This article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Backup & Replication communications with components such as proxies and repositories or with the guest OS of VMs that are being backed up or replicated.


Antivirus Exclusions:

Folders on the Veeam Server:
C:\Program Files\Veeam
C:\Program Files (x86)\Veeam
C:\Program Files\Common Files\Veeam
C:\Program Files (x86)\Common Files\Veeam
VBRCatalog ( [HKLM\SOFTWARE\Veeam\Veeam Backup Catalog] CatalogPath value)
NFS (Configured in each repository, stored in [HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS] RootFolder value)

Folder on Guest OS for VSS:

Folders on VMware Backup Proxies and CIFS Repository Gateway:
C:\Program Files(x86)\Veeam

Folders on Windows Repositories:
C:\Program Files(x86)\Veeam
*Also include the path the backup files*
Folders on WAN Accelerator:
C:\Program Files(x86)\Veeam
*Path of WAN cache on WAN accelerators*

Due to the complex nature of antivirus software some additional exclusions may be needed.
If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Backup & Replication operations.


How helpful is this article: 
4.5 out of 5 based on 85 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Request new content

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Orphus system