1-800-691-1991 | 9am - 8pm ET
EN

How to configure antivirus exclusions to prevent interaction with Veeam Service Provider Console

KB ID: 2644
Product: Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console
Version: Any
Published: 2018-04-30
Last Modified: 2021-08-04
Languages: DE

Challenge

This article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Service Provider Console.

Antivirus Exclusions:

On the Veeam Service Provider Console server:

  • Folders:
    • C:\Program Files\Veeam
    • C:\ProgramData\Veeam
    • C:\Windows\Veeam
    • C:\Program Files\Common Files\Veeam
    • C:\Program Files (x86)\Common Files\Veeam
       

On machines with VSPC Management Agent installed:

  • Folders:
    • C:\Program Files\Veeam
    • C:\ProgramData\Veeam
    • C:\Windows\Veeam
    • C:\Program Files\Common Files\Veeam
    • C:\Program Files (x86)\Common Files\Veeam
    • \\localhost\admin$\Veeam
       
  • Files:
    • VeeamAgentWindows.exe
    • ManagementAgent.exe
    • VAC.CommunicationAgent.x64.msi
    • VAC.CommunicationAgent.x86.msi
    • Veeam.MBP.DeploymentService.exe
Due to the complex nature of antivirus software, some additional exclusions may be needed. Users are advised to review their antivirus logging or history to determine if additional objects need to be excluded.

More Information

For information about Veeam Backup & Replication anti-virus exclusions, please reference: https://www.veeam.com/kb1999
KB ID: 2644
Product: Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console
Version: Any
Published: 2018-04-30
Last Modified: 2021-08-04
Languages: DE

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please try again later.