How to configure antivirus exclusions to prevent interaction with Veeam Service Provider Console
| KB ID: | 2644 |
| Product: | Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console |
| Version: | Any |
| Published: | 2018-04-30 |
| Last Modified: | 2021-08-04 |
| Languages: | DE |
Challenge
This article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Service Provider Console.
Antivirus Exclusions:
On the Veeam Service Provider Console server:
- Folders:
- C:\Program Files\Veeam
- C:\ProgramData\Veeam
- C:\Windows\Veeam
- C:\Program Files\Common Files\Veeam
- C:\Program Files (x86)\Common Files\Veeam
On machines with VSPC Management Agent installed:
- Folders:
- C:\Program Files\Veeam
- C:\ProgramData\Veeam
- C:\Windows\Veeam
- C:\Program Files\Common Files\Veeam
- C:\Program Files (x86)\Common Files\Veeam
- \\localhost\admin$\Veeam
- Files:
- VeeamAgentWindows.exe
- ManagementAgent.exe
- VAC.CommunicationAgent.x64.msi
- VAC.CommunicationAgent.x86.msi
- Veeam.MBP.DeploymentService.exe
Due to the complex nature of antivirus software, some additional exclusions may be needed. Users are advised to review their antivirus logging or history to determine if additional objects need to be excluded.
More Information
For information about Veeam Backup & Replication anti-virus exclusions, please reference: https://www.veeam.com/kb1999
| KB ID: | 2644 |
| Product: | Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console |
| Version: | Any |
| Published: | 2018-04-30 |
| Last Modified: | 2021-08-04 |
| Languages: | DE |
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