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Antivirus Exclusions for Veeam ONE

KB ID: 2046
Product: Veeam ONE | 10 | 11 | 12 | 12.1
Published: 2015-06-22
Last Modified: 2023-10-09
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Purpose

This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam ONE. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software.

Note: Antivirus will not always cause Veeam ONE functions to fail; antivirus software may also negatively impact performance.

  • Given the complex nature of antivirus software, it may be necessary to add additional exclusions. Users are encouraged to review their antivirus logs or history to determine if more objects need to be excluded.
  • Although these exclusions are primarily intended for antivirus software, they may also need to be applied to other security software. This includes any software that performs file scanning or access control, as these could potentially block or interfere with Veeam-related processes.

Antivirus Exclusions

On the Veeam ONE Server:

  • C:\Program Files\Veeam\
  • C:\Program Files(x86)\Veeam\
  • C:\Program Files\Common Files\Veeam\
  • C:\Program Files(x86)\Common Files\Veeam\
  • %programdata%\Veeam\
  • C:\Users\<Veeam ONE service account name>\AppData\Local\Veeam\

On the Veeam Backup Server Where the Veeam One Agent Is Installed:

  • C:\Windows\OneAgent\
    This folder is used during the installation and removal of the Veeam ONE Agent.
  • C:\Program Files\Veeam\Veeam ONE\Veeam ONE Agent\
  • C:\ProgramData\Veeam\OneAgent\

 

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