- Veeam Support Knowledge Base
- Antivirus Exclusions for Veeam ONE
Antivirus Exclusions for Veeam ONE
| KB ID: | 2046 |
| Product: | Veeam ONE | 13 |
| Published: | 2015-06-22 |
| Last Modified: | 2026-01-05 |
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Purpose
This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam ONE. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software.
Note: Antivirus will not always cause Veeam ONE functions to fail; antivirus software may also negatively impact performance.
- Given the complex nature of antivirus software, it may be necessary to add additional exclusions. Users are encouraged to review their antivirus logs or history to determine if more objects must be excluded.
- Although these exclusions are primarily intended for antivirus software, they may also need to be applied to other security software. This includes any software that performs file scanning or access control, which could potentially block or interfere with Veeam-related processes.
- All folder paths listed in this article include recursively all files and subfolders.
- For folder paths containing Veeam executables (e.g., C:\Program Files\), some security software may require explicit process exclusions to be configured for the executables within those folders rather than a folder-wide process exclusion.
Antivirus Exclusions
On the Veeam ONE Server:
- C:\Program Files\Veeam\
- C:\Program Files(x86)\Veeam\
- C:\Program Files\Common Files\Veeam\
- C:\Program Files(x86)\Common Files\Veeam\
- %programdata%\Veeam\
- C:\Users\<Veeam ONE service account name>\AppData\Local\Veeam\
Note: This folder may not exist for some deployments as it is only used by specific secondary Veeam ONE applications (e.g., Veeam Report Viewer). - C:\PerfCache\
This path for the Performance Cache may be customized in the Veeam ONE Settings Utility. The Performance Cache folder is used to store cache files, which are rapidly written, read, and deleted. Security software may detect these rapid changes and hinder Veeam ONE performance by locking the cache files.
On the Veeam Backup Server Where the Veeam Analytics Service Is Installed:
- C:\Windows\VeeamOneAgent
Temporary folder used during the installation and removal of the Veeam Analytics Service. - C:\Windows\VeeamOneDeploymentService
Temporary folder used during the installation and removal of the Veeam Analytics Service. - C:\Program Files\Veeam\Veeam ONE\Veeam Analytics Service
- C:\ProgramData\Veeam\Veeam ONE\AnalyticsService
More Information
Related Articles
- Antivirus Exclusions for Veeam Backup & Replication
- Antivirus Exclusions for Veeam ONE
- Antivirus Exclusions for Veeam Recovery Orchestrator
- Antivirus Exclusions for Veeam Agent for Microsoft Windows
- Antivirus Exclusions for Veeam Agent for Mac
- Antivirus Exclusions for Veeam Service Provider Console
- Antivirus Exclusions for Veeam Backup for Microsoft 365
- Antivirus Exclusions for Veeam Plug-ins for Enterprise Applications
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