How to configure antivirus exclusions to prevent interaction with Veeam ONE

KB ID: 2046
Products: Veeam ONE
Version: 8.x, 9.x
Published:
Last Modified: 2016-10-19

Challenge

This article documents antivirus exclusions that should help prevent antivirus software from interrupting Veeam ONE operation.

Cause

It is necessary to prevent antivirus software from interrupting Veeam ONE operation.

Solution

Antivirus Exclusions:

Folders on the Veeam Server:
C:\Program Files\Veeam
C:\Program Files(x86)\Veeam
C:\Program Files\Common Files\Veeam
C:\Program Files(x86)\Common Files\Veeam
C:\ProgramData\Veeam
C:\Users\<Veeam ONE service account name>\AppData\Local\Veeam
 
Due to the complex nature of antivirus software some additional exclusions may be needed.
If your antivirus has logging or history, please, check the information presented there to confirm whether the antivirus is affecting Veeam ONE operations.

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