- Veeam Support Knowledge Base
- Antivirus Exclusions for Veeam Agent for Microsoft Windows
Antivirus Exclusions for Veeam Agent for Microsoft Windows
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Purpose
This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam Agent for Microsoft Windows. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software.
Note: Antivirus will not always cause Veeam Agent for Microsoft Windows functions to fail; antivirus software may also negatively impact performance.
Due to the complex nature of antivirus software, additional exclusions may be needed. Users are advised to review their antivirus logging or history to determine if additional objects need to be excluded.
Antivirus Exclusions
On machine where Veeam Agent for Microsoft Windows is installed:
Folder Exclusions
- %programfiles%\Veeam\
- %commonprogramfiles%\Veeam\
- %programdata%\Veeam\
- %windir%\System32\config\systemprofile\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\VeeamEndPoint\
- %windir%\VeeamLogShipper\
This folder will only be used on SQL Servers when SQL Server Transaction Log Backup is enabled. - *Either a folder level exclusion for any folders containing backup files, or a file extension exclusion of the Repository Extensions listed on KB1999
File Exclusions
- %windir%\System32\config\systemprofile\VeeamBackup.mdf
- %windir%\System32\config\systemprofile\VeeamBackup.ldf
- *Either a folder level exclusion for any folders containing backup files, or a file extension exclusion of the Repository Extensions listed on KB1999
Process-Specific Exclusions
- C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.FLR.exe
- C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe
- C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Recovery.exe
- C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Service.exe
- C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Tray.exe
- C:\Program Files\Veeam\Endpoint Backup\x64\VeeamAgent.exe
- C:\Program Files\Veeam\Endpoint Backup\x86\VeeamAgent.exe
Windows 11 22H2 and Bitdefender Antivirus
Veeam Support has observed a distinct increase in cases regarding Veeam Agent for Microsoft Windows backup jobs failing during the "Creating VSS snapshot" stage after upgrading to Windows 11 22H2. The majority of these cases involve the presence of Bitdefender Antivirus and are resolved by configuring the above Process-Specific Exclusions.
More Information
Related Articles
- Antivirus Exclusions for Veeam Backup & Replication
- Antivirus Exclusions for Veeam ONE
- Antivirus Exclusions for Veeam Agent for Microsoft Windows
- Antivirus Exclusions for Veeam Agent for Mac
- Antivirus Exclusions for Veeam Service Provider Console
- Antivirus Exclusions for Veeam Backup for Microsoft 365
- Antivirus Exclusions for Veeam Plugin for Microsoft SQL
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please try again later.
You have selected too large block!
Please try select less.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Verify your email to continue your product download
We've sent a verification code to:
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!
Your feedback has been received and will be reviewed.