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Antivirus Exclusions for Veeam Plug-ins for Enterprise Applications

KB ID: 4412
Product: Veeam Backup & Replication | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13 | 13.1
Published: 2023-02-13
Last Modified: 2024-06-04
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Purpose

To ensure the performance and reliability of Veeam Plug-ins for Enterprise Applications, we strongly advise implementing the antivirus exclusions outlined in this article. Interference caused by security software will not always cause Veeam Plug-ins for Enterprise Applications to fail; some conflicts may cause nuanced performance impacts, such as slow backup speeds, slow restore speeds, or seemingly random job failures.

Antivirus Exclusions

Limitations and Considerations
  • Given the complex nature of antivirus software, it may be necessary to add additional exclusions. Users are encouraged to review their antivirus logs or history to determine if more objects must be excluded.
  • Although these exclusions are primarily intended for antivirus software, they may also need to be applied to other security software. This includes any software that performs file scanning or access control, which could potentially block or interfere with Veeam-related processes.
  • All folder paths listed in this article include recursively all files and subfolders.
  • For folder paths containing Veeam executables (e.g., C:\Program Files\), some security software may require explicit process exclusions to be configured for the executables within those folders rather than a folder-wide process exclusion.
Deployment and Upgrades

The folder paths provided in this article are paths the software uses for day-to-day operations. During the deployment and updating of Veeam Plug-ins for Enterprise Applications, user and system temporary folders (e.g., %temp%, C:\Users\<user>\AppData\Local\Temp\, /tmp/) are used to store extracted installer data.

While relatively rare, security software may disrupt the installer, leading to deployment failure. Rather than excluding the entire temp folder from security monitoring, we suggest that should you encounter an installation or update issue that you believe is related to security software interference, a temporary deactivation of the security monitoring may be necessary to eliminate interruptions. Remember to reactivate the security software once the installation or update is completed.

On machine where Veeam Plug-in for SAP HANA is installed:

Folder Exclusions
  • /opt/veeam/
Plugin Binaries

Some of the exclusions below contain <username> placeholder, which must be updated to a specific username.

  • /opt/veeam/VeeamPluginforSAPHANA/hdbbackint
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintConfigTool
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintConfigTool.data/SapBackintConfigTool
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintConfigTool.data_<username>/SapBackintConfigTool
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager.data/SapBackintManager
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager.data_<username>/SapBackintManager
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforSAPHANA/veeamagent
  • /opt/veeam/VeeamPluginforSAPHANA/veeamagent.data/veeamagent
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPHANA/veeamagent.data_<username>/veeamagent
    (If user has access to the folder)
  • /tmp/SapBackintConfigTool.data_<username>/SapBackintConfigTool
  • /tmp/SapBackintManager.data_<username>/SapBackintManager
  • /tmp/veeamagent.data_<username>/veeamagent
  • /var/tmp/SapBackintConfigTool.data_<username>/SapBackintConfigTool
  • /var/tmp/SapBackintManager.data_<username>/SapBackintManager
  • /var/tmp/veeamagent.data_<username>/veeamagent
Plugin Management Binaries
  • /opt/veeam/deployment/veeamdeploymentsvc
  • /opt/veeam/transport/veeamtransport

On Windows machine where Veeam Plug-in for Oracle RMAN is installed:

Folder Exclusions
  • %programfiles%\Veeam\
  • %commonprogramfiles%\Veeam\
  • %programdata%\Veeam\
Process-Specific Exclusions
  • C:\Program Files\Veeam\VeeamPluginforOracleRMAN\OracleRMANConfigTool.exe
  • C:\Program Files\Veeam\VeeamPluginforOracleRMAN\RMANPluginManager.exe
  • C:\Program Files\Veeam\VeeamPluginforOracleRMAN\Veeam.Backup.RMAN.Configuration.exe
  • C:\Program Files\Veeam\VeeamPluginforOracleRMAN\VeeamAgent.exe

On Linux or Unix machine where Veeam Plug-in for Oracle RMAN is installed:

Folder Exclusions
  • /opt/veeam/
Plugin Binaries

Some of the exclusions below contain <username> placeholder, which must be updated to a specific username.

  • /opt/veeam/VeeamPluginforOracleRMAN/libOracleRMANPlugin.so
  • /opt/veeam/VeeamPluginforOracleRMAN/OracleRMANConfigTool
  • /opt/veeam/VeeamPluginforOracleRMAN/OracleRMANConfigTool.data/OracleRMANConfigTool
    (If started under root)
  • /opt/veeam/VeeamPluginforOracleRMAN/OracleRMANConfigTool.data_<username>/OracleRMANConfigTool
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforOracleRMAN/RMANPluginManager
  • /opt/veeam/VeeamPluginforOracleRMAN/RMANPluginManager.data/RMANPluginManager
    (If started under root)
  • /opt/veeam/VeeamPluginforOracleRMAN/RMANPluginManager.data_<username>/RMANPluginManager
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforOracleRMAN/veeamagent
  • /opt/veeam/VeeamPluginforOracleRMAN/veeamagent.data/veeamagent
    (If started under root)
  • /opt/veeam/VeeamPluginforOracleRMAN/veeamagent.data_<username>/veeamagent
    (If user has access to the folder)
  • /tmp/OracleRMANConfigTool.data_<username>/OracleRMANConfigTool
  • /tmp/RMANPluginManager.data_<username>/RMANPluginManager
  • /tmp/veeamagent.data_<username>/veeamagent
  • /var/tmp/OracleRMANConfigTool.data_<username>/OracleRMANConfigTool
  • /var/tmp/RMANPluginManager.data_<username>/RMANPluginManager
  • /var/tmp/veeamagent.data_<username>/veeamagent
Plugin Management Binaries
  • /opt/veeam/deployment/veeamdeploymentsvc
  • /opt/veeam/transport/veeamtransport

On machine where Veeam Plug-in for SAP on Oracle is installed:

Folder Exclusions
  • /opt/veeam/
Plugin Binaries

Some of the exclusions below contain <username> placeholder, which must be updated to a specific username.

  • /opt/veeam/VeeamPluginforSAPOracle/backint
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintConfigTool
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintConfigTool.data/SapOracleBackintConfigTool
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintConfigTool.data_<username>/SapOracleBackintConfigTool
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintManager
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintManager.data/SapOracleBackintManager
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPOracle/SapOracleBackintManager.data_<username>/SapOracleBackintManager
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforSAPOracle/veeamagent
  • /opt/veeam/VeeamPluginforSAPOracle/veeamagent.data/veeamagent
    (If started under root)
  • /opt/veeam/VeeamPluginforSAPOracle/veeamagent.data_<username>/veeamagent
    (If user has access to the folder)
  • /tmp/SapOracleBackintConfigTool.data_<username>/SapOracleBackintConfigTool
  • /tmp/SapOracleBackintManager.data_<username>/SapOracleBackintManager
  • /tmp/veeamagent.data_<username>/veeamagent
  • /var/tmp/SapOracleBackintConfigTool.data_<username>/SapOracleBackintConfigTool
  • /var/tmp/SapOracleBackintManager.data_<username>/SapOracleBackintManager
  • /var/tmp/veeamagent.data_<username>/veeamagent
Plugin Management Binaries
  • /opt/veeam/deployment/veeamdeploymentsvc
  • /opt/veeam/transport/veeamtransport

On the machine where Veeam Plug-in for Microsoft SQL Server is installed:

Folder Exclusions
  • %programfiles%\Veeam\
  • %commonprogramfiles%\Veeam\
  • %programdata%\Veeam\
Process-Specific Exclusions

  • C:\Program Files\Veeam\Plugins\Microsoft SQL\MSSQLConfigTool.exe

  • C:\Program Files\Veeam\Plugins\Microsoft SQL\MSSQLRecoveryManager.exe
  • C:\Program Files\Veeam\Plugins\Microsoft SQL\MSSQLVbrCommunicationManager.exe
  • C:\Program Files\Veeam\Plugins\Microsoft SQL\Veeam.Backup.MSSQLPlugin.UI.Backup.exe
  • C:\Program Files\Veeam\Plugins\Microsoft SQL\Veeam.Backup.MSSQLPlugin.UI.Configuration.exe
  • C:\Program Files\Veeam\Plugins\Microsoft SQL\Veeam.Backup.MSSQLPlugin.UI.Restore.exe
  • C:\Program Files\Veeam\Plugins\Microsoft SQL\VeeamAgent.exe

On the machine where Veeam Plug-in for IBM Db2 is installed:

Folder Exclusions
  • /opt/veeam/
Plugin Binaries
  • /opt/veeam/VeeamPluginforDB2/libDB2Plugin.so
  • /opt/veeam/VeeamPluginforDB2/DB2ConfigTool
  • /opt/veeam/VeeamPluginforDB2/DB2ConfigTool.data/DB2ConfigTool
    (If started under root)
  • /opt/veeam/VeeamPluginforDB2/DB2ConfigTool.data_<username>/DB2ConfigTool
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforDB2/DB2PluginManager
  • /opt/veeam/VeeamPluginforDB2/DB2PluginManager.data/DB2PluginManager
    (If started under root)
  • /opt/veeam/VeeamPluginforDB2/DB2PluginManager.data_<username>/DB2PluginManager
    (If user has access to the folder)
  • /opt/veeam/VeeamPluginforDB2/veeamagent
  • /opt/veeam/VeeamPluginforDB2/veeamagent.data/veeamagent
    (If started under root)
  • /opt/veeam/VeeamPluginforDB2/veeamagent.data_<username>/veeamagent
    (If user has access to the folder)
  • /tmp/DB2ConfigTool.data_<username>/DB2ConfigTool
  • /tmp/DB2PluginManager.data_<username>/DB2PluginManager
  • /tmp/veeamagent.data_<username>/veeamagent
  • /var/tmp/DB2ConfigTool.data_<username>/DB2ConfigTool
  • /var/tmp/DB2PluginManager.data_<username>/DB2PluginManager
  • /var/tmp/veeamagent.data_<username>/veeamagent
Plugin Management Binaries
  • /opt/veeam/deployment/veeamdeploymentsvc
  • /opt/veeam/transport/veeamtransport

More Information

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