"Unknown vbk format" error when importing backup file to Veeam Backup & Replication

KB ID:
1102
Product:
Veeam Backup & Replication
Version:
5.x
Published:
Last Modified:
2012-06-20

Challenge

When you try to import a backup file in the Veeam Backup & Replication console, the following error occurs:
 

Unknown vbk format

Cause

The .vbk file you are trying to import was created with a different version of Veeam Backup & Replication.

Solution

Check whether versions of the Veeam Backup & Replication software match on the server where the .vbk file was made and on the server to which you are importing the backup file. 

More Information

The same error occurs if you try to import a replica file, as it is not possible.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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