"JavaScript must be enabled in the web browser to view this page" error while logging to Veeam Reporter Web page

KB ID: 1324
Products: Veeam ONE
Version: 4.0.2.308
Published:
Last Modified: 2016-07-05

Challenge

The following message displayed on Veeam Reporter web page:
"JavaScript must be enabled in the web browser to view this page's content. If you are using Microsoft Internet Explorer, add this site to the trusted sites".

 

Cause

Security restrictions applied in web-browser prevent from running static content or Veeam Reporter website requires the Static Content feature of IIS be installed in order to function properly.

Solution

At first, try to add Veeam Reporter's web-site into list of Trusted Sites zone via Internet Explorer's configuration options.

Then please check if you have Static Content feature installed for your IIS instance.
This particular error also happens if you do not have Static Content feature installed for IIS7 server where Veeam Reporter server resides.

You should install Static Content feature for IIS to resolve the issue.

Instructions for installing Static Content feature for IIS7:
   1) Open Server Manager console navigate to "Roles -> Web Server (IIS)".
   2) Go to "Role Services" section and press "Add Role Services" link.
   3) On new "Add Role Services" wizard window enable "Static Content" feature in "Web Server -> Common HTTP Features" section.
   4) Go to next step and proceed with installation of the component/feature.
   5) "Static Content" feature now should be available via Server Manager console in Web Server (IIS) Role Services section and should have status "Installed".
   6) Restart IIS7 if required.
   7) Open Veeam Reporter webpage.

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