1-800-691-1991 | 9am - 8pm ET
EN

NFS storage, backup job may fail with rollback file deletion errors.

KB ID: 1358
Product: Veeam Backup & Replication
Version: 6.0.0.153
Published: 2011-11-30
Last Modified: 2020-08-13

Challenge

Due to NFS implementation specifics on certain NFS storage, backup job may fail with "rollback file deletion errors". Despite the error status, backups and replicas are created successfully, and required VRB files are deleted properly according to the retention policy. If you are experiencing this issue, here is the registry mod enabling jobs to ignore this error.

Cause

Certain NFS implementations specifics on certain NFS storage can generate noisy errors, when there isn't a problem.  In this case, backups and replicas are crated successfully, and the retention policy is being followed correctly, but a "rollback file deletion error" is generated regardless.  

Solution

  1. Click the Start button

  2. Click Run,

  3. Type REGEDIT. Click OK.

  4. Go to the following path in the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\VeeaM\Veeam Backup and Replication

  5. Right-click the key "Veeam Backup and Replication" and select "New" --> "DWORD (32-bit) Value". Type in "IgnoreFileDeletionErrorInRetention" as the name.  

  6. Right-click the DWORD "IgnoreFileDeletionErrorInRetention", select "Modify", and set the Value Data to 1.  

  7. Click OK.

  8. Exit Registry Editor.


More information

This only occurs in B&R v6.  Earlier versions do not apply.  

KB ID: 1358
Product: Veeam Backup & Replication
Version: 6.0.0.153
Published: 2011-11-30
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.