Buttons Disappear on Chinese localized servers in Veeam Backup & Replication object properties

KB ID:
1698
Product:
Veeam Backup & Replication
Version:
6.x, 7.x, 8.x
Published:
Last Modified:
2016-02-04

Challenge

On Chinese localized servers, buttons will not appear on standard DPI, but will show up instead once the DPI is increased to large.

Solution

To resolve, use Medium DPI (120 – 125%) as opposed to Normal (Small) DPI (96 – 100%), or change the registry font settings.

Note that editing the registry to display the GUIs properly may cause unpredictable GUI issues in applications with explicit Chinese character localization.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\GRE_Initialize

  • GUIFont.CharSet = 128
  • GUIFont.Facename = Tahoma
  • GUIFont.Height = 8

More Information

For further information see http://support.microsoft.com/kb/102960.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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