1-800-691-1991 | 9am - 8pm ET
EN

Buttons Disappear on Chinese localized servers in Veeam Backup & Replication object properties

KB ID: 1698
Product: Veeam Backup & Replication
Version: 6.x, 7.x, 8.x
Published: 2012-12-03
Last Modified: 2020-08-13

Challenge

On Chinese localized servers, buttons will not appear on standard DPI, but will show up instead once the DPI is increased to large.

Solution

To resolve, use Medium DPI (120 – 125%) as opposed to Normal (Small) DPI (96 – 100%), or change the registry font settings.

Note that editing the registry to display the GUIs properly may cause unpredictable GUI issues in applications with explicit Chinese character localization.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\GRE_Initialize
  • GUIFont.CharSet = 128
  • GUIFont.Facename = Tahoma
  • GUIFont.Height = 8

More information

For further information see http://support.microsoft.com/kb/102960.
KB ID: 1698
Product: Veeam Backup & Replication
Version: 6.x, 7.x, 8.x
Published: 2012-12-03
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.