Veeam VMware Collector service stops

Veeam Management Pack for Microsoft System Center
Last Modified:


Veeam VMware Collector service stops running regularly, the logs show that a stop call has been initiated.

The vmspi.log contains the following entry:

NOTFY Signal: shutting down: 0-LS
LS    Shutdown invoked.

There are also "Info" events ID 7036 in the Windows System Event log with the following text:

The Veeam VMware Collector service entered the stopped state


Microsoft SCCM has a Health Agent Task scheduled to run overnight. The task has compatibility issues with WMI 3.0, which is on the dependencies list of Veeam VMware Collector service. When the Health Agent clears the WMI repository, it stops Veeam services in the process. You might see other WMI errors in the event logs, or a message about an SMS Agent starting shortly before.


Please see the following Microsoft KB article for instructions on how to prevent the issue:

Alternatively, open the task scheduler, expand Task Scheduler Library> Microsoft > Configuration Manager and disable the task.

More Information

If you have any questions or problems, please contact Veeam Support at

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.


Rate the quality of this KB article: 
5 out of 5 based on 1 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text: