- Veeam Support Knowledge Base
- Error "A hard drive is missing" when performing file restore of VM
Error "A hard drive is missing" when performing file restore of VM
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Challenge
The version of Veeam Backup & Replication you are on likely does not support the Windows drive type.
Cause
In older versions of Veeam Backup & Replication, we were unable to perform File Level Recoveries on drives with the GPT type or marked as Dynamic with a spanned volumes.
If you are using the ReFS file system introduced with server 2012 to restore these volumes with the File Level Restore, Veeam will need to be installed on server 2012 as well.
If you are using the ReFS file system introduced with server 2012 to restore these volumes with the File Level Restore, Veeam will need to be installed on server 2012 as well.
Solution
Please make sure you are on version 6.5.0.109 and up of Veeam Backup & Replication.
More Information
Download links for our latest version can be found below.
Latest Version: www.Veeam.com/downloads
Latest Patch: http://www.veeam.com/kb1751
Latest Version: www.Veeam.com/downloads
Latest Patch: http://www.veeam.com/kb1751
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