Veeam Support Knowledge Base
Error "A hard drive is missing" when performing file restore of VM

Error "A hard drive is missing" when performing file restore of VM

KB ID:	1763
Product:	Veeam Backup & Replication
Version:	5.x, 6.x, 7
Published:	2013-05-30
Last Modified:	2020-08-13

By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

Oops! Something went wrong.

Please try again later.

Challenge

The version of Veeam Backup & Replication you are on likely does not support the Windows drive type.

Cause

In older versions of Veeam Backup & Replication, we were unable to perform File Level Recoveries on drives with the GPT type or marked as Dynamic with a spanned volumes.

If you are using the ReFS file system introduced with server 2012 to restore these volumes with the File Level Restore, Veeam will need to be installed on server 2012 as well.

Solution

Please make sure you are on version 6.5.0.109 and up of Veeam Backup & Replication.

More Information

Download links for our latest version can be found below.

Latest Version: www.Veeam.com/downloads

Latest Patch: http://www.veeam.com/kb1751

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

Product

Topic

Description

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your email to continue your product download

We've sent a verification code to:

An email with a verification code was just sent to

Didn't receive the code? Click to resend in sec

Didn't receive the code? Click to resend

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.