File Level restore of a Linux VM cannot be transferred to a Windows Network Share

KB ID: 1782
Product: Veeam Backup & Replication
Version: 6.x, 7.x
Published: 2013-06-21
Last Modified: 2020-08-13
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Challenge

After launching a File Level Restore (other os) of a Linux server, and trying to copy a file to a Windows hosted share, the copy fails with “Access Denied”.

Cause

Due to file permissions in Linux, the files cannot be copied to a Windows hosted share. A Linux SMB share will work with the “copy to” function.

Solution

To copy these files to a Windows hosted share, you will need to use the FTP function of the FLR appliance. When launching the FLR in the “Customize” section of the wizard, check the box to enable FTP. Then you can access the files by doing run > ftp://<FLR_appliance_IP_address>. and can be copied from there to the Windows hosted share.

More information



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