After launching a File Level Restore (other os) of a Linux server, and trying to copy a file to a Windows hosted share, the copy fails with “Access Denied”.
Due to file permissions in Linux, the files cannot be copied to a Windows hosted share. A Linux SMB share will work with the “copy to” function.
To copy these files to a Windows hosted share, you will need to use the FTP function of the FLR appliance. When launching the FLR in the “Customize” section of the wizard, check the box to enable FTP. Then you can access the files by doing run > ftp://<FLR_appliance_IP_address>. and can be copied from there to the Windows hosted share.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.