Challenge
When you attempt to add a license in to Veeam Backup & Replication, you receive the following error:
Cause
This error means you are likely using a license key that is for a previous version, such as v6.5, of Veeam Backup & Replication, or the file is incomplete
Solution
You can confirm you are using the correct version of Veeam Backup & Replication with the correct license.
First, open Help > About in Veeam Backup console to show the version:
Once you have confirmed the correct version of Veeam Backup & Replication, you can open your license file using Notepad in Windows:
If the license file is blank or incomplete, save the file again (as UTF8) and verify the contents. If saving the file through a webmail client results in a blank file each time, try saving it locally first and then copy the file to the Veeam Backup server.