Error: Credentials with id was not found

KB ID: 1807
Product: Veeam Backup & Replication
Version: 7.0
Published: 2013-08-19
Last Modified: 2020-08-13
Languages: DE | FR
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Challenge

Error: Credentials with id '...' was not found

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Cause

Credentials within database need to be reset.

Solution

When a job fails with the above error you will need to perform the following steps to resolve this issue:
  1. Within the ‘Backup Infrastructure’ pane navigate to ‘Windows Servers’
  2. Right click ‘This Server’, select 'Properties' and follow the wizard by clicking ‘next’
  3. Once the wizard has successfully completed, the credentials within the database will be updated
  4. Restart Veeam services
  5. Run the job

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