#1 Global Leader in Data Protection & Ransomware Recovery

Replication Job Failure - Error "A general system error occurred: @&!*@*@(msg.fileio.generic)"

KB ID: 1814
Product: Veeam Backup & Replication
Version: 5.x, 6.x, 7.x
Published: 2013-09-05
Last Modified: 2020-08-13
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

A replication job fails to run and fails with the following error message reported:

A general system error occurred: @&!*@*@(msg.fileio.generic)

User-added image

Cause

This message is most often caused by the destination datastore being low on space.

Solution

To resolve:

1. Manually remove older snapshot/restore points from the Replica. Always delete the oldest/topmost snapshot. Remove snapshots until there are (Retention +2) snapshots on the replica.


Example:
In the screenshot below is a snapshot/restore point chain. In this example the job was set to a retention policy of 7 which was too high for the small datastore. The decision was made to change it to 2 for testing. As such we began by removing the topmost snapshot (highlight).

User-added image

2. Migrate unneeded VMs off the datastore.

More Information

To prevent this from occurring, it is recommended that you keep the retention setting within the replication job low until an understanding of the space needed has been made.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.