1-800-691-1991 | 9am - 8pm ET

Incorrect values in the properties of objects in SCOM console


The collection of performance and events works fine, but during investigation of CPU/RAM properties of Hosts, Virtual Machines etc. unexpected values are revealed.

For example ESXi host has 345.9 GB of RAM, but the SCOM property field contains 3459 GB. 


SCOM processes these values incorrectly if the decimal separator is set to "comma" on Veeam Collector Server.


To resolve the issue, either enable the English System Locale in Region and Language options or change the decimal separator setting to the dot (.)  in Region and Language >Formats > Additional settings > Decimal symbol (for Win 2k3: Region and Language Options >  Regional Options > Customize > Decimal Symbol).

Make sure you change the decimal symbol for Veeam Collector service account.

Next, trigger full topology rebuild in Veeam UI >ActionsRebuild Full Topology . Once the topology is updated, the issue will be resolved.

More information

If you have any questions or problems, please contact Veeam Support at
Veeam Management Pack for Microsoft System Center
Last Modified:
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later