Veeam Support Knowledge Base
Backup Catalog Service does not start. Error "Can't upgrade database in readonly maintenance mode!"

Backup Catalog Service does not start. Error "Can't upgrade database in readonly maintenance mode!"

KB ID:	1884
Product:	Veeam Backup & Replication
Version:	6.x, 7.x
Published:	2014-04-25
Last Modified:	2020-08-13

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Challenge

*This KB applies only if the “Veeam Backup Enterprise Manager” service is present.*

The “Veeam Backup Catalog Data Service” will not start, and the following error is found in event viewer.

"Service cannot be started. Veeam.Backup.Common.CRegeneratedTraceException: Failed to start service ---> Veeam.Backup.Common.CRegeneratedTraceException: Unable to initialize environment. ---> Veeam.Backup.Common.CRegeneratedTraceException: Failed to open enterprise DB. ---> Veeam.Backup.Common.CRegeneratedTraceException: Error occurred during database startup maintenance ---> System.Exception: Database "VeeamBackupReporting" needs upgrade. Can't upgrade database in readonly maintenance mode!"

Cause

The “Veeam Backup Catalog Data Service” was upgraded to a newer version than the “Veeam Backup Enterprise Manager." This occurs when a user upgrades Veeam Backup & Replication, but does not update the local installation of Veeam Backup Enterprise Manager.

Solution

Run the installer for Veeam Backup Enterprise Manager and update the installation.

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