1-800-691-1991 | 9am - 8pm ET

Backup Service Will Not Start Due To Group Policy

KB ID: 1977
Product: Veeam Backup & Replication
Version: 8.x
Published: 2014-12-12
Last Modified: 2020-08-13


The Veeam Backup Service starts and then immediately stops. Svc.VeeamBackup.log contains errors such as:
<04> Error    Unable to acquire privilege 'SeBackupPrivilege'.
<04> Error    Unable to acquire privilege 'SeRestorePrivilege'.


According to the Required Permissions page of the user guide, the account used to run the Veeam Backup Service must be a Local System account or must have the Local Administrator permissions on the Veeam Backup server.
These errors occur if you specify a local or domain administrator as the Veeam Backup Service account but set Group Policy such that the account does not have all of the default permissions of a local administrator.


For the two examples above, the permissions are located in Computer Configuration\Policies\Windows Settings\Security Settings\Local Policies\User Rights Assignment
SeBackupPrivilege is “Back up files and directories”
SeRestorePrivilege is “Restore files and directories”

User-added image

On a domain controller, use Group Policy Management to determine whether these policies have been defined for the OU containing the Veeam Backup server, then check containers with lower precedence (see Group Policy processing and precedence). Alternatively, you can use Group Policy Results or Resultant Set of Policy to identify the problematic GPO. The policy applied to the Veeam Backup server must either be Not Defined or include the user specified as the Veeam Backup Service account.
After changing policy, run gpupdate from a command line on the Veeam Backup server to refresh Group Policy settings, then start the service.

KB ID: 1977
Product: Veeam Backup & Replication
Version: 8.x
Published: 2014-12-12
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.