Veeam One Reporter\Business View installation fails

KB ID: 1984
Product: Veeam ONE
Version: 7.x, 8.x, 9.x
Published:
Last Modified: 2017-10-17

Challenge

Veeam One installation\upgrade fails on the Reporter\Business View site deployment step.

Cause

Antivirus software may prevent applications from making changes to IIS, which is used by Veeam Reporter and Business View components to deploy their sites.

Solution

Disable antivirus software on the Veeam ONE server during the installation process. After the installation is successfully complete, enable the antivirus.
If the first solution does not help, please log in as Local Administrator and try the installation/upgrade again.

More Information

If you have any questions, contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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